FAQ: All Natural, Hand-Crafted Shampoo & Conditioner Bars
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How do I add more products to my pledge?

You will be able to add more products to your pledge once the campaign is over and we have sent out the end of campaign survey. The survey will allow you to add more products if you want.

Last updated: October 31, 2019 16:03

How do the people in China benefit from this?

We personally know and work with the villagers. Many younger family members of these villagers are leaving the mountains because there are no jobs or ways to make money and survive. We help by first increasing and supporting the village economy by paying a premium for the rice. This ultimately helps make it more practical for villagers to stay in Longsheng with their families. Second, the first projects we will undertake with our Beautiful Reason Initiative are to help to clean up the mountains, create educational opportunities for the kids and provide care/supplies for the elderly tribe members.

Last updated: October 31, 2019 16:03

Have you ever heard of free radicals? Do you think this has anything to do with why these women never gray?

Yes, absolutely. The Red Yao women definitely live a healthier lifestyle and that plays a big role in the beauty of their hair. However, the science behind rice protein and its effects on hair is concrete, indisputable. And what is happening with the rice water the Red Yao women use, is it is being fermented and extracted in a special way. When it is extracted the water has high concentrations of inositol and panthenol, which are two scientifically proven nutrients that strengthen and regenerate hair.

Last updated: October 31, 2019 16:03

How do you source your ingredients so that they are sustainable?

We actually know the Red Yao villagers personally. We buy rice directly from the rice terrace gardens that they have been cultivating for nearly 2,000 years. It is all grown naturally and sustainably. All other ingredients are either natural or naturally derived. We work directly with each of the suppliers to make sure they provide us with certification that the ingredients were bought from responsible sources ie products are vegan, no animal testing, eco-friendly, sustainable manufacturing processes. The wholesale suppliers we are currently working with are trying to maintain the same standards we are, so that makes it easier.

Last updated: October 31, 2019 16:03

What percentage goes to the Red Yao?

For a Kickstarter project, we are in an interesting situation. According to Kickstarter’s terms and conditions “Projects can’t fundraise for charity.” (https://www.kickstarter.com/rules). So for this Kickstarter project specifically, there is no percentage that will go to the Red Yao via our Beautiful Reason Initiative fund. However, the Red Yao women will benefit transactionally via Viori buying their rice at a premium as ingredients for our products. Then, once Kickstarter is over and we are running our company on a website, our plan is to give back to the Red Yao both transactionally i.e. buying their rice, and via our Beautiful Reason Initiative fund.

We have not decided on the exact percentage of our profits that will go the Beautiful Reason Initiative, yet. Our goal is to create a sustainable company that can keep itself alive & growing and also provides a continual stream of sustainable aid to the Red Yao and any other social mission projects our backers are interested in pursuing, kind of like Toms shoes. Here is the plan we have discussed so far. During year 1, we will give 1-5% of profits back to our Red Yao & Longsheng social projects. At the end of each quarter, we will evaluate together with you and everyone in our Viori Influencer Facebook group. We will decide if the company can increase our giving and stay healthy as a company. Our goal as a company is to ultimately get to 10% of profits, but that has to be done gradually and intelligently so we do not run the company bankrupt. Before our website sales go live, we will confirm with all customers our Beautiful Reason Initiative plan ie what percentage we will give back, how we will do it, and what projects we will support. Our hope is that our backers will also travel with us to Longsheng and help us with these projects. And hopefully, we can get to the point we can engage in even more projects in the future! Our current projects we want to support in Longsheng are: cleaning up the mountains, creating educational opportunities for the Red Yao kids and providing care for the elderly tribe members. Along with always buying the rice directly from the Red Yao at a premium which increases their local economy and incentivizes the families to stay together.

I think a great way to stay accountable is to have a part of our website that reports continually how much we have put towards social impact missions, what we are currently working on, and what our future plans are. We also plan to keep everyone super involved via social media ie helping us choose the social impact missions we support and directly helping us with the projects we all pursue. It should be fun!

What do you believe would be a fair percentage to give to the Red Yao women? Please comment in the public comments section!

Last updated: October 31, 2019 16:03

What kind of testing and results have you seen from your products so far?

We have been testing our products on a group of 50 different individuals for the past 12 months. The testing group is made up of 40% Caucasian, 40% Asian, 20% Polynesian & mixed ethnicity hair. Although still anecdotal, results and feedback have been great. The bar shampoo concept is still quite new, so there is a little bit of a learning curve for new users. For those who veteran bar users, we have had incredible feedback. For those who have never used bar shampoo, the results have been great, it has just taken some people time to figure out how to use the bars regularly. Customers have reported noticeably increased volume, faster growth, and smoother, healthier-feeling hair.

Last updated: October 31, 2019 16:03

What is the shelf life of the bars?

So that is the nice thing about shampoo and conditioner bars, they are self-preserving. We can comfortably say up to 14-months, however, bars have been known to stay good for as long as 3 years.

Last updated: November 05, 2019 23:40

Will this help those with hair that has already greyed?

Even if your hair is already grey, our shampoo and conditioner bars are built to increase strength and healthy hair. Results are going to vary from person to person but had one of our testers who has grey hair, experience less greying after using our products. The ingredients we use in our bars should produce great results for your hair even if we can’t guarantee that your greying will go away.

Last updated: November 12, 2019 15:25

What is the PH level of our soaps and why does it matter?

Our soaps PH Level is 5.4. One of the main things that will ruin your hair while using shampoo is when the pH level of your product is unbalanced or too high. Hair products need to have a pH level between 4-6.

Many products on the market tend to lean more alkaline, 8pH or higher. These products will dry out and eventually damage your hair long term. That is why we always make our products around 5pH, to keep your hair healthy and strong

Last updated: November 12, 2019 16:00

What cleanses and removes bacteria and dirt from my hair in the soaps formula?

We use a surfactant (cleanser) called Sodium Cocoyl Isethionate (SCI). It is actually in lots of shampoos. It is often called baby foam because it is very mild and made from coconut. Mild in the sense of no harsh chemicals. SCI is considered a natural cleanser.

Last updated: November 12, 2019 15:39

What ingredients are contained inside your shampoo and conditioner?

Sodium Cocoyl Isethionate(1), Behentrimonium Methosulfate (and) Cetyl Alcohol (and) Butylene Glycol (2) Longsheng Rice Water, Fair Trade Organic Cocoa Butter, Cetyl Alcohol (3) Shea Butter, Stearic Acid (4) Rice Bran Oil, Hydrolyzed Rice Protein, Vitamin B8, Vitamin B5, Bamboo Extract, Honeyquat (5) Vegetable Glycerin, Sodium Lactate (6) Aloe Vera, Vitamin E Acetate, Lily of the Valley, Green Leaves, Pear, Lilac, Rose, Jasmine, Vanilla, Carnation, Ylang Ylang.

Last updated: November 12, 2019 15:25

Are there any significant benefits to scalp health and will it decrease dandruff and related issues?

Yes, our formula to our shampoo and conditioner bars are designed to help with scalp health. Aloe Vera and bamboo which are found in our products specifically help reduce irritation and dandruff.

Last updated: November 12, 2019 15:25

Are your shampoo and conditioners all natural?

Absolutely, all our ingredients are natural or derived from natural sources. On the Think Dirty platform, our bars scored a 0 meaning our ingredients are completely free of substances or chemicals that are harmful to you or the planet

Last updated: November 12, 2019 15:25

Is Methosulfate a Sulfate?

No, it is not

Last updated: November 12, 2019 15:25

Are there any unscented options?

Currently for our Kickstarter campaign, we only have the 3 scented options. However, we have had request for unscented ones which we plan on doing in the near future for our online store. Stay tuned!

Last updated: November 12, 2019 15:39

What kind of material is used for the packaging?

At Viori, everything we use for our packaging is biodegradable and recyclable.

Last updated: November 12, 2019 15:39

Where can I purchase and receive the products now?

Currently, we are in the Kickstarter stage where we are doing pre-orders that will ship mid December 2019. By Spring 2020, we will have our online store up and running where we will have inventory for purchase and immediate delivery.

Last updated: November 12, 2019 15:39

How many washes can I get from a Viori Shampoo/Conditioner bar?

The amount of washes that each bar can last will vary from person to person but you can get comfortable 30+ washes.

Last updated: November 12, 2019 15:39

How do I most effectively use the shampoo bar?

Here is a link to a video we made to show you how to use the shampoo bar. https://www.youtube.com/watch?v=1rQBB2WyVHk&feature=youtu.be

Last updated: November 12, 2019 15:39

How do I most effectively use the conditioner bar?

Here is a link to a video we made to show you how to use the conditioner bar. https://www.youtube.com/watch?v=76mfvy7GqGw&feature=youtu.be

Last updated: November 12, 2019 15:39

How many times a week do I use the shampoo and conditioner?

We have users who use it daily and some who use it 2-3 times a week. Each user is different so there is no recommended usage per week.

Last updated: November 12, 2019 15:48

What are the ingredients in the Hidden Water Fall Scent?

Mandarin, Cedar, Jasmine, Sandalwood, Amber

Last updated: November 12, 2019 15:48

What are the ingredients in the Citrus Yao Scent?

Citrus Yao- Grapefruit, Lemon, Mandarin, Orange, Peach, Vanilla

Last updated: November 12, 2019 15:48

What are the ingredients in the Terrace Garden Scent?

Green Leaves, Pear, Lilac, Rose, Jasmine, Vanilla, Carnation, Ylang Ylang

Last updated: November 12, 2019 15:48

What are the benefits of rice water?

Research shows that it can do the following: 1. Makes hair smoother 2. Increases shine 3. Makes hair stronger 4. Helps hair grow longer

Last updated: November 12, 2019 15:57

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: December 2020

Anyone who completes their Backerkit survey before December 11th will then receive their pledge before December 25th. Anyone who completes their Backerkit survey December 12th or later will receive their pledge by February 1st.

Last Updated At: 11/19/19
BackerKit FAQ

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The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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